Digital evidence review. Human expertise. Explore our approach ↗
Evidence verification for risk teams

Your fraud stack knows
the customer.
We examine the evidence.

An otherwise legitimate customer can still submit altered or incomplete evidence. We examine screenshots, statements, receipts, and messages to add a documented evidence signal alongside your existing risk controls.

Illustrative example
DEMO BANKAccount statement

October 2026 · Account ending 0421

Closing balance$12,480.00
Oct 01Opening balance$10,000.00
Oct 04Transfer received+$2,750.00
Oct 08Card payment−$270.00
Oct 10Service fee−$15.00
Content consistencyDo the transactions reconcile?
47%

of surveyed merchants named refund abuse their top attack MRC · 2025 ↗

1 in 5

disputes in 2025 attributed to first-party fraud Mastercard / Javelin ↗

The operational blind spot

Customer checks and
evidence checks.

Knowing the customer does not resolve every question about the evidence.

Identity, account, transaction, and behavior checks provide valuable context. A focused interface examination asks a different question: does the submitted artifact add up?

Documented findings can help your team corroborate before payout, resolve an evidentiary gap, or escalate a recurring pattern. Your team retains the final claim decision.

Where we help

A closer look at high-stakes claims.

Reduce avoidable losses

Review high-risk or high-value reimbursement evidence before payment decisions.

Spot repeatable patterns

Document recurring inconsistencies that may help your team investigate shared techniques and close loopholes.

Support defensible decisions

Use documented findings to inform escalation and case handling. Your team retains policy and adjudication control.

Our scope

Screenshots, statements, receipts,
and messages.

A structured framework of 12 examination points helps us test observations against available references.

Explore the 12 points of examination →
Refund claimsPayment confirmationsBalance screenshotsReimbursement requestsPrice disputesCancellation confirmationsAccount statesSupport screenshots

Customer evidence

▧A claim to examine

Screenshots, receipts or statements

Expert review

⌖A closer examination

Visual, technical and contextual review

Recommendation

▤Findings & next steps

Reasoning, limitations and escalation guidance

Your decision

↗Policy stays with you

Your team makes the final claim decision

Illustrative service workflow. Your team retains control of adjudication.

Before the next payout,
take a closer look.

Get Started ↗